Windsor Foodservice take your privacy very seriously. We recognise that the lawful and correct treatment of personal data is very important to successful operations and maintaining our customers confidence in ourselves. You have our full commitment that we will not pass on any details we may learn about you or your business to any 3rd party. All data will be kept for the sole us of Windsor Foodservice and lawfully in accordance with such legislation as the General Data Protection Regulation.
Please read this policy carefully. In agreeing to become a customer of Windsor Foodservice and creating an online ordering account and therefore supplying us with your personal data, you are consenting to the practices described in this policy. Please contact us with any questions or concerns.
For the purpose of the Data protection act 2018, Windsor Foodservice is the data controller. Windsor Foodservice is registered with company number 3181245 Our registered office is at Windsor Foodservice, Cortonwood Drive, Barnsley, South Yorkshire S73 0UF.
If you have any questions about how we collect, store and use personal information, or if you have any other privacy related questions, please contact us by email to
Under the data protection act, any individual may contact the data protection controller using the above details. And request a copy of the information which we hold about them, if the details are inaccurate you can ask us to amend them. Any individual can contact us and ask for the data we hold to be erased.
What information do we collect?
When you become a customer and create an online ordering account and fill in forms on our website or hard copy application forms or when you email or phone us, we may collect and process personal data about you. We may collect the following information:
Name and contact information including, address, e-mail address, telephone/mobile phone number.
Financial, bank and credit card information
Passwords and customer numbers
Other information relevant to surveys and/or offers.
You may also be required to give us information about your business partners and directors in which case you must ensure that you have permission to do this.
How do we use personal information?
We require this information to set-up and manage your trading account with us and update the records we hold about you from time to time. We my use the information to improve our products and services. We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Where we store your data
All information you provide to us is held in a safe, confidential and secure environment. Where we have given you or where you have chosen a password which enables you to access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Controlling your personal data
We will not sell, distribute or lease your personal information to third parties unless we have your permission or required by law to do so.
How long do we keep it?
We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained.
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This document was updated: January 2020