All COVID-19 Notices

Coronavirus "Lockdown" Revised Schedule

Following the Prime Minister announcement of 31 October 2020 we will be entering a further period of ‘lock down’ with effect from Thursday 5 November. Initially this period is set to last for 28 days although there is no guarantee that it will not be extended.

Regrettably, as is all too obvious this will mean that the majority of Hospitality and Catering businesses must close for the duration (with certain exceptions).

Here at Windsor Foodservice we can confirm the following;

  • We will remain open for business throughout the ‘lockdown’

  • Telesales will continue to operate M-F 9.00am  - 4.30pm

  • The out of hours answerphone service is available but any orders placed via this service cannot be guaranteed for next day delivery

  • We remain committed to maintain adequate stocks of all products wherever possible

  • The fresh meat department will remain open

  • A flexible delivery service will be maintained but a reduced service may operate in your area. Please speak to our telesales team for full details

  • Our accounts department will remain open  

  • We will continue to operate on a ‘Covid safe basis’ – please see our risk assessment for further information

 

 Thank you for your continued support

 

Mike Revitt

Director

Creating a Covid-secure workplace

Click here to download pdf.

COVID-19 Update 6th July 2020

Dear Valued Customer

Finally after an unprecedented period of ‘lock down’ we are now closing in on a date when catering outlets will finally be allowed to re-open (subject to prevailing social distancing requirements).

Like yourselves we at Windsor Foodservice have had to react quickly and put measures in place to ensure that overheads have been kept under tight control including utilising the Governments furlough scheme for the majority of our staff across all departments.

Throughout the ‘lock down period’ we have continued to offer a delivery service to all areas but on a restricted basis and we have worked very hard in conjunction with our suppliers to make every effort to maintain adequate stock levels in preparation for the ‘re-start’. 

As we emerge from this nightmare it is difficult to know how quickly things will pick-up and what the ‘new normal’ will be. We would therefore ask all customers to give us as much notice as possible of your forthcoming re-opening plans and requirements and to speak directly to telesales between 9.00am and 4.30pm we can then tailor our staffing levels and delivery service to fulfil your requirements.

We thank you for your support in this matter and we look forward to being of service again very soon.

Mike Revitt

Finance Director

COVID-19 update 23/3/20

 

At Windsor Foodservice we understand the difficulties COVID-19 is creating for you and your business. During these unprecedented times, rest assured we are here for you and continue to provide a scheduled delivery service should you require an order.

Please contact the office on 01226274333 Monday to Friday until 4:30pm and leave your details on our answerphone service. 

A designated sales member will contact you to discuss the delivery days available within your area and take your order.

Place an Order

Speak to our telesales team:

Monday - Friday 9:00 - 16:45

 

Order online:

24/7

Email us:

 

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Windsor Foodservice 2020 T&Cs
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